+ Demand remains robust. 2Q24 total revenue grew 11% YoY to US$8.6bn, 1% above the top end of company guidance, driven by resilient demand for its cloud and business software offerings. Revenues from core products Sales Cloud and Service Cloud grew 12% YoY to US$1.9bn and US$2.1bn, respectively. Data Cloud remained the fastest growing segment, increasing by 16% YoY to US$1.2bn, with MuleSoft and Tableau offerings being the largest contributors.
+ cRPO growth beats guidance. Remaining performance obligation (RPO), which represents future revenue that is under contract but hasn’t been recognized, grew by 12% YoY to US$46.6bn. The current portion of RPO (cRPO), which the company expects to be recognized in the following 12 months, increased by 12% YoY to US$24.1bn. The cRPO growth came ahead of the company’s guidance of 10% YoY growth, and was largely driven by momentum in MuleSoft. The company also benefited from multi-cloud adoption strategy, with 6 of the top 10 deals in the quarter included five or more of its cloud products. Additionally, the number of customers whose annual contract value (ACV) exceeds US$10mn reached 450 (growth of 3x over 5 years).
+ Focused on improving profitability. In 2Q24, Salesforce’s operating expenses fell by 7% YoY to US$5bn resulting in an operating margin of 17% (vs. 3% in 2Q23). The improvement was mainly driven by higher operating leverage across all cost items, including job cuts (headcount dropped 11% YoY) and careful sales and marketing spend.
For 3Q24e, Salesforce expects total revenue to be in the range of US$8.70bn to US$8.72bn, representing growth of about 11% YoY. The revenue guidance includes a US$100mn FX headwind. Management also guided GAAP EPS/adj. EPS to be in the range of US$1.02 to US$1.03 and US$2.05 to US$2.06, respectively.
Salesforce lifted its annual earnings/margin forecast despite the company witnessing an elongated sales cycle, additional deal approval layers, and deal size compression. For FY24e, the company now expects GAAP EPS of US$3.51 on total revenue of US$34.75bn (prev. GAAP EPS of US$2.68 on revenue of US$34.6bn) taking the midpoint (Figure 1). This implies total revenue growth of 11% YoY led by continued demand for its cloud products, particularly MuleSoft, Sales Cloud, and Service Cloud. Salesforce also raised its operating margin guidance to 13% from the prior guidance of 11% (up from 3% in FY23) driven by higher operating leverage.
In August, Salesforce hiked prices of its cloud products by an average of 9%. The company also plans to boost demand by introducing a generative AI-based tool named Einstein GPT for salespeople, customer service agents, and marketers. Management noted that the price increase will not have a material impact in FY24e as it is expected to hit the existing customer base over the next 1-3 years at renewals.
Salesforce generated about US$628mn (up 379% YoY) in Free Cash Flow in 2Q24, ending the quarter with US$6.8bn in cash and cash equivalents. The company returned US$1.9bn to shareholders in 2Q24 in the form of share repurchases.