The Positives
+ Revenue beat on higher payments volume and user engagement. In 4Q23, PayPal’s total revenue rose 9% YoY to US$8.0b, which came ~2% ahead of the top end of company guidance. This was mainly driven by a 15% YoY rise in total payments volume (TPV) to US$409.8bn as consumer spending remained resilient on its platforms. PayPal’s branded checkout volumes grew 5% YoY, unbranded processing volumes (Braintree) grew 29% YoY, and Venmo volumes grew 8% YoY to US$68.9bn. Meanwhile, the number of payment transactions were up 13% YoY while the number of payment transactions per active account rose 14% YoY to 59x in 4Q23 from 51x in 4Q22.
+ Cost controls drive operating leverage. In 4Q23, PayPal’s OPEX fell by 20% YoY to US$1.9bn resulting in an operating margin of 22% (vs 17% in 4Q22). The improvement was mainly driven by cost-cutting measures including job cuts and lower sales-related costs. PayPal further plans to cut 2,500 jobs (9% of its workforce) this year to boost profitability.
The Negative
– Shrinking user base, Braintree continues to be a drag on gross margin. Active users fell by 2% YoY to 426mn as minimally engaged users continued to churn out, particularly in Latin America and Asia Pacific regions. In addition, the gross margin fell to 46% in 4Q23 from 50% in 4Q22 due to strength in its low-margin unbranded checkout solutions like Braintree. Management highlighted that unbranded processing volumes increased by 30% YoY in FY23 and now comprises about 35% of the total TPV (vs 30% in FY22).