StarHub Limited – Wait for the saviour

 

 

 

 

 

 

 

 

The Positive
+ 5G plus supposed traction. The company mentioned mobile was enjoying improved metrics due
to 5G+ unlimited plans. Moving customers to these plans also leads to higher customer
satisfaction and fewer service issues. We have not seen the benefits. ARPU has declined 5% QoQ
to S$20/month.

The Negative

- Not just mobile suffering. All four segments are experiencing declining revenue, led by mobile,

which fell 10.5% YoY to S$245mn. On a QoQ basis, there was a 9% improvement in regional
enterprise, which is affected by lumpy projects. Mobile competition is pressuring roaming, IDD,
voice and data subscriptions, and VAS revenues.

 

StarHub Limited – Pursuing all pain, no gain strategy

 

 

 

 

 

 

 

 

 

The Positive
+ Jump in enterprise order book. The order book for regional enterprise jumped more than 50%
YoY. Limited details on the size or value of the projects, except that they involve managed services
and critical infrastructure with cybersecurity needs.

The Negative

- All segments are contracting faster. The pace of revenue decline in consumer is the worst since
the pandemic. Mobile revenue continues to deteriorate due to the 6.6% drop in subscribers.
Broadband is facing more intense price pressure with ARPU dropping 8% YoY.

StarHub Limited – Parents hong bao helps DARE++ déjà vu

 

 

 

 

 

 

 

The Positive
+ Maintained dividend. FY25 dividends met expectations of at least 6 cents. To maintain
dividends, the balance sheet was leveraged up for a 103% payout ratio. Free cash flow excluding
S$188mn spectrum (and S$29mn leases) was S$134mn.

The Negative

- Mobile revenue contracting. Mobile revenue continues to weaken with a 10% YoY drop to
S$129.5mn.The pace of decline has slowed on a QoQ basis, with ARPU remaining stable at S$22.
Aggressive offers by competitors in the value segment appear to be stabilising, with plans priced
at $ 10–$12 per month, but free-month offers remain.

StarHub Limited – Still munching popcorn

 

StarHub Limited – Munch popcorn, just watch the fight

StarHub Limited – Still in hyper-competition mode

 

StarHub Limited Mobile competition clouds outlook

StarHub Limited – Spike in mobile subscribers

StarHub Limited – Service revenue stalling

 

 

 

 

 

 

 

 

 

 

 

 

 

 

StarHub Limited – Mobile competition intensifying

 

 

Results at a glance

 

 

 

 

 

 

 

 

 

 

The Positives

+ Strong cybersecurity revenue. Cybersecurity expanded 37% YoY to S$73mn. Excluding D’Crypt, Ensign's revenue would have jumped 54% to S$64.7mn. The surge in revenue was due to project delivery, and 1Q is typically weak on a seasonal basis. Ensign continues to add headcount and fixed costs, which affect its profitability.

 

The Negative

- Weakness in mobile APRU. Mobile revenue declined 4.5% to S$145mn. The large drag in revenue stems from lower postpaid ARPU and competition. Apart from competition, excess data and voice usage charges have been falling as packages enjoy higher bandwidth.

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