Q & M Dental Group Ltd – Establishing an Asia-Pacific dental franchise

 

Key Highlights

Three proposed acquisitions. After securing S$130mn 3.95% medium term notes (MTN) in July
2025, Q & M has announced a non-binding memorandum of understanding for three proposed
acquisitions (Figure 1). The acquisitions are pending financial, legal and operational due diligence.
The largest acquisition is Australia for A$144.5mn (~S$130mn) on 11 March, followed by
Singapore clinics on 4 March and Thailand on 15 October. We have assumed the valuations,
proportions, and pricing of shares to be issued for the Singapore and Thailand acquisition will be
similar to those in Australia. In the Australia acquisition, the Q & M shares issued to the vendor
are priced at S$0.70. Our assumed net profit contribution does not include an amortisation of
intangibles from the acquisition.

Operational benefits of the acquisition. The Australian dental target operates more than 40
clinics and 120 dentists. The aim is to aggressively grow the network towards 400 clinics over the
next five years, organically or through acquisition. Rolling up more Singapore clinics is part of Q &
M Dental’s objective to grow towards 300 dental clinics over the next five years. Q & M Dental's
standalone clinic count is currently 110. Thailand has more than 30 clinics focused on cosmetic or
aesthetic dentistry. There will be opportunities for revenue and cost synergies, together with best
practices in marketing, advanced dentistry and operations. The wider network of clinics is also an
avenue to roll out EM2AI solutions.

FY25 earnings review. FY25 revenue exceeded our expectations at 105% with the consolidation
of Aoxin Q & M. Net profit was below at 68% due to the S$2.4mn interest expense from the
S$130mn MTN and S$2mn one-off cost from professional fees and moving costs. Including these
additional costs, adjusted PATMI was 90% of our estimates. Staff costs were higher than expected
due to additional incentive payments. Progress in the rollout of EM2AI has also been slower, with
friction in changing dentists' current processes and behaviour. Rather than undertake the long
sales cycles, a licensing model could be adopted. Additional government subsidies for restorative
dental procedures (crowns, dentures, root canals) rolled out in October have contributed to a 3%
boost to Singapore's revenue in 2H25.

Maintain BUY with higher TP of S$0.71 (prev. S$0.545)

 

Q & M Dental Group Ltd – More growth after the reorg

 

Q & M Dental Group Ltd – Reorganising for future growth

 

Q & M Dental Group Ltd – Growth drivers appearing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Q & M Dental Group Ltd – Data-driven treatments can commence

 

 

 

Q & M Dental Group Ltd – Data-driven treatments can commence

 

The Positive

+ Recover in revenue and margins. 2H23 revenue growth is the fastest over the past two years. Despite fewer clinics, revenue expanded from higher revenue per patient. Using data driven treatment, Q&M can ascertain and provide a more intensive treatment for patients. Margins recovered from operating leverage and a stable number of staff or nurses.

 

The Negative

- Declining number of clinics. 2023 saw the first decline in the number of clinics in six years. Q&M closed two clinics in Singapore. The restructuring was to close loss-making clinics. Q&M is still looking to expand its clinics but for larger sites.  

 

Q & M Dental Group Ltd – Still filling up the new clinics

 

The Positive

+ Growing the number of dentists. 1H23, the company has grown the number of dentists by 40 to 320 currently. This expansion in headcount will support revenue in 2H23. The company has stopped expanding into new clinics since September 2022. The aim is to grow the number of dentists or chairs in the existing chain.

 

 

The Negative

- Negative operating leverage. 1H23 operating expenses rose 3.7%, or S$2.1mn. Around 70% of the increase was higher employee expenses. Wages rose due to higher nurse wages and absence of a S$500k wage credit. Other increases were expansion-related fixed costs such as rental and depreciation. Q&M will suffer from negative operating leverage as fixed costs have elevated.

 

 

Q & M Dental Group Ltd – Pursuing operating leverage post-record expansion

 

The Positive

+ Number of clinics expanded. In FY22, Q&M expanded the number of clinics by 16 (or 12%). Most of the new clinics were in Singapore, with 10 new clinics. Profitability from core dental operations tripled to S$3.4mn. This was due to a change in the accrual of staff bonuses from a lumpy 4Q to proportionate provisioning per quarter.

The Negative

- Revenue per clinic declined. 4Q22 revenue per clinic declined by 12% YoY to S$382k. New clinics have not reached maturity, as nurse shortages and the re-opening of borders have dampened visits. Nevertheless, total revenue from core dental was flat YoY at S$46.2mn.

 

Outlook

The priority in FY23 is to raise the utilisation of the existing clinics. After the aggressive expansion over the past two years (34 clinics), the company will look to raise visits and revenue intensity per patient. Recruitment into the existing network of clinics will boost the availability of dentists. Improving the skill sets of the current dentists is another initiative to increase revenue intensity. Q & M is also pursuing an AI-guided dental software that creates an ethical standard cum procedures that supports dentists.

Q & M Dental Group Ltd – Expansion cost starts to bite

 

 

The Positive

+ Franchise is still expanding. There were three new clinics opened in 3Q22 (2Q22: 8). Another two clinics are planned in November. There has been a change in strategy in clinic openings. The priority is to fill existing capacity in current clinics before new locations are open. Other efforts are to build larger dental centres where profitability is higher from economies of scale.

 

The Negative

- Sluggish dental earnings and other expenses. Net profit from core dental operations declined 17% YoY to S$4.2mn. Performance of new clinics has been softer since border re-opening as visits have declined. Other expenses causing a drag in earnings have been the development cost of the AI guided dental software, recruitment cost for new dentists and start-up costs from new clinics. The record expansion of 24 clinics in Singapore and Malaysia over the past 12 months has been a burden on profitability in the near term.

Q & M Dental Group Ltd – Hurt by upfront and uneven expenses

 

 

 

The Positive

+ Surge in number of clinics. There were 8 new clinics opened in 2Q22. It is a 19% YoY jump to 149. 1H22 has seen the opening of 13 new clinics, tracking our modelled 25 new clinics this year. Headcount especially nurses is a major bottleneck in the expansion of clinics. Despite the rise in the clinics, revenue rose by only 5%. Revenue per average clinic has declined to 10% YoY to S$293k. We believe it will take time for new clinics to ramp up. Group utilisation rate is still at 60-70%.

The Negative

- Rise in expenses. 2Q22 staff cost and depreciation jumped by 12% YoY to S$30mn despite the decline in revenue. We attribute the rise in expenses due to additional $0.5mn spent on the AI project, $1mn in bonus provision and S$0.7mn in equipment. AI expense was higher than expected. Bonus provision is allocated evenly across each quarter compared to a lumpy 4Q recognition.

 

Outlook

Investment into Artificial Intelligence (AI) project will continue into 2H22. Revenue per clinic should improve as clinics mature. Further, the company aims to raise the utilisation of current chain of clinics by adding new dentists in existing clinics rather than adding new clinics. AI software has received approval as a Class B medical device. It is being rolled out across Q & M’s dental clinics to independently generate dental plans for patients. Next phase is to deploy to other clinics in Singapore. Acumen’s focus is on sepsis, colon cancer and pharmacogenetics screening.

 

Maintain BUY with lower TP of S$0.60 (prev. S$0.71)

2022 is a transition year as the company invests in the AI project, accelerates the roll-out of more clinics and Acumen pivots away from the COVID-19 PCR test to other test kits.

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